Arbitration / Legal Options

Consumers who wish to seek advice are welcome to submit an online complaint or call our hotline for an appointment. Our officer will assess the dispute and make suitable recommendations accordingly.
Other than CASE, you may wish to consider these options:

Small Claims Tribunals

For more information on Small Claims Tribunal, please visit

Free Legal Clinics

Consumers who are keen to seek legal advice can consider the following avenues. These platforms are not affiliated with CASE.

Community Justice Centre (CJC) On-Site Legal Clinic

The Community Justice Centre (CJC) is a community partnership between the public sector, the philanthropic sector, and the legal profession, rendering assistance to Litigants-in-Person (LiPs) in need. No appointments are necessary.

Legal Advice Service at Community Centres

There are volunteer lawyers and legal counsels who offers legal advice at selected Community Clubs. Appointments are required.